Shipping & Return Policies
US Auto Supplies currently offers FREE SHIPPING to addresses inside the continental United States, on all orders that reach a total of $100.00. All orders under $100.00 currently have from 5.95 - $11.95 flat rate ship fees to those continental address locations. Generally all orders are shipped via UPS Ground, FedEx Ground or USPS, and in most cases will ship either the day the order is placed OR the following day. Most of the time, orders for stock items should be received within 2-3 days after placing the order.
NOTE: US Auto Supplies does not ship internationally at this time. Please check back in early 2023 for possible international destination ship options.
For customers needing faster delivery then the standard ground type time frame, please call us for quotes on Next Day Air.
Shipping to Alaska and Hawaii can be very expensive but please feel free to call us if you think the fee being quoted online appears to be more expensive than seems correct. 888-928-2768
RETURNS: US Auto Supplies wants customers to receive and use the products they intended to purchase, so please contact us if you need to return an item that is not going to work for you. All returns of products that are accurately shipped will be at the expense of the customer.
For Metallic Streamers & All Types of Pennant Strings:
NOTE: Occasional supply chain raw material issues can sometimes cause orders to take 7-8 biz. days to produce (normal is 2-3). Please be advised that refunds are not given for event deadlines not being met.
Custom and custom branded items are not returnable unless the final product produced has spelling or "wrong color" issues that do not match with the customer's approved proof.
NOTE: Products that are clearly purchased for special events and functions that could be classified as "one time use events", are NOT returnable unless request to return is received by US Auto Supplies on or before the date the product is delivered by UPS, FedEx or USPS.
Please feel free to contact us via email or phone with any questions: